imPrintX

Your account, and getting help

Settings, sessions, and how to reach a person.

2 min read

  1. Account menu

    Top right of the app. Settings, Replay the tour, and Sign out. "Replay the tour" reruns the guided walkthrough over the demo plan any time you want it.

  2. Settings

    The gear at the bottom of the left rail. Your details, your branding on the title block, and the app's defaults.

  3. Seats are people, not machines

    A seat is one signed-in session at a time. Moving between your laptop and the office desktop is fine; two people sharing one login is what the seat count limits.

  4. Ask a person

    The support widget in the corner of the pricing and payment pages reaches us directly, and it works signed out. Billing, a stuck payment, an account problem, or a drawing doing something it should not — all fine.

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