Create your account

Open the signup page

Go to /signup, or press Get Started anywhere on the site. Every "Get Started" and "Sign In" button on the marketing, pricing and payment pages carries you to the same two forms — you never have to hunt for them.

Give a name, an email and a password

Three fields. The name is what appears on your drawings and in your account menu, so use the one a client should see. The password must be at least 10 characters — that minimum is enforced by the server, not just the form, so a short one is rejected even if you get past the browser.

Tip. Use your work email. It is where a password reset and your payment receipts are sent.

Press Create account

That is the whole signup. There is no card, no trial countdown and no email you have to go and click before you can work — the account is created and you are signed in on the spot.

You land back where you were

If you started signing up from the pricing page or from a checkout, you are returned there rather than dumped on a home page. Only same-site destinations are honoured, so a signup link cannot be used to bounce you somewhere else.

Signing in later

Use /signin with the same email and password. An account can hold one signed-in session per seat, so a Free or Pro account is one person at a time; Firm is three.

Signing in on your iPhone (ix Scan)

ix Scan, the room-scanning app, signs in with the same email and password and then lists your projects, or makes a new one, so you can scan without opening ix on a computer first. It stays signed in for 30 days and does not take one of your seats: your computer stays signed in. You can still connect a phone to one project with the code in ⋯ → Scan rooms with iPhone… instead. A scan sent to a project with no plan draws its plan by itself — the walls, doors, rooms and the things you marked, to scale — and each floor the phone names gets its own sheet; a project with a plan of its own keeps the scan for you to place.

Tip. Lost a phone, or handed one on? Press "Sign out all phones…" in Settings → Account, or at the foot of the Scan rooms with iPhone… panel, and confirm. Every phone using your account is signed out of ix Scan at once; each one signs in again to scan. Resetting your password does the same, on its own: after a reset every phone signs in again with the new password.

If you forget the password

Press "Forgot your password?" under the sign-in form on /signin (on the home page's sign-in form it reads "Forgot Password?" — the same reset). It emails you a reset token that is good for one hour and can only be used once. When the email arrives, come back to the same screen and use "I already have a code" to paste it in.